Privacy Policy

Introduction

Pantreat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you register for an account, including:

• Email address
• Name
• Account credentials
• Username, profile information, and avatar photo

Dietary and Health-Related Information

If you choose to provide them, we collect your food allergies and dietary restrictions so we can tailor recipes and filter out unsuitable ingredients. We treat this information as sensitive: it is used only to personalize your experience within the app and is never sold or used for advertising.

Nutrition Data

If you use Pantreat's nutrition features, we collect the meals you log, associated calorie and macronutrient information, and the nutrition goals you set.

Social and Activity Data

When you use Pantreat's social features, we collect the content you share and your activity, including:

• Posts and photos you share
• Accounts you follow and that follow you
• Cooking activity, such as recipes you cook and save

Subscription and Payment Data

Subscriptions are processed by Apple or Google and managed through RevenueCat. We never see or store your credit card number or full payment details. The app stores only your subscription tier and entitlement status so we can unlock the features you've paid for.

Usage Data

We automatically collect certain information when you use the app, including:

• Pantry items and inventory data you add
• Recipe preferences and interactions
• App usage patterns and features accessed
• Device information (device type, operating system)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized recipe recommendations
• Track your pantry inventory and expiration dates
• Send you notifications about expiring items (if enabled)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve the app experience
• Protect against fraudulent or unauthorized activity

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted both in transit and at rest.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

We use the following third-party service providers to operate Pantreat. Each receives only the data needed to perform its service, and each has its own privacy policy addressing how it handles that information:

• Supabase — hosts our backend, database, file storage, and authentication. Receives your account data and the content you create in the app.
• OpenAI and Google Gemini — power AI recipe generation and the Sue assistant. Receive recipe text and relevant pantry and meal context needed to respond to your requests.
• Spoonacular — powers recipe search. Receives your search queries and ingredient terms.
• Instacart — enables grocery fulfillment. Receives the shopping list items you choose to send when you shop through Instacart.
• Sentry — collects crash and error diagnostics (device information and error reports) so we can fix bugs and improve stability.
• RevenueCat — manages subscriptions. Receives purchase and entitlement information from Apple or Google; never your card number.

AI and Automated Processing

Pantreat uses AI to make the app more helpful. The Sue assistant and our recipe recommendations use your data — such as your pantry items, dietary restrictions, allergies, nutrition goals, and cooking activity — to personalize suggestions and answer your questions.

This processing happens to provide the features you use; we do not use it to make decisions that have legal or similarly significant effects on you.

Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide our services.

You can delete your account at any time using the in-app Delete Account flow, which permanently removes your account, stored files, and all associated data. You can also request deletion by contacting us at privacy@getpantreat.com.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our app

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data
• The right to data portability
• The right to opt out of certain data processing

To exercise these rights, please contact us at privacy@getpantreat.com

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@getpantreat.com
• Support: Visit our Support page